Privacy Policy
Last Updated: 26 Nov 2025
Welcome to Cipta Gemilang Trading (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ciptagemilangtrading.com/ or interact with our services.
1. Information We Collect
We may collect personal and non-personal information, including:
1.1 Personal Information
Provided voluntarily by you:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Order details and payment data (payment info processed securely by third parties)
1.2 Automatically Collected Information
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IP address
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Browser type and device details
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Date/time of visits
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Pages viewed
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Cookies and usage tracking
2. Cookies & Tracking Technologies
We use cookies to:
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Improve website functionality
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Analyze website performance
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Personalize your shopping experience
You can manage cookie settings in your browser. However, some features may not work properly if cookies are disabled.
3. How We Use Your Information
We use your data to:
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process and fulfill orders
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provide customer support
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communicate updates and promotions (with consent)
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improve website performance and services
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prevent fraud and enhance security
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comply with legal obligations
4. Sharing of Information
We do not sell or trade your personal data.
We may share information with:
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Payment processors (e.g., FPX, online banking gateways)
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Courier and logistics partners for order delivery
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IT, hosting, and analytics service providers
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Legal authorities (when required by law)
All third-party partners handle your information securely and confidentially.
5. Data Security
We implement industry-standard security measures to protect your information.
However, online transmission is not 100% secure — we cannot guarantee absolute protection against cyber threats.
6. Your Rights
As a user, you may:
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Access the personal data we hold about you
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Request corrections to inaccurate information
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Request deletion of your data (subject to legal limits)
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Opt out of marketing communications anytime
To exercise your rights, contact us using the details below.
7. Data Retention
We retain your information only for as long as necessary to:
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Fulfill the purpose it was collected for
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Comply with legal or accounting requirements
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of those third parties.
9. Children’s Privacy
We do not knowingly collect data from children under 18 years old.
If we discover such data, we will delete it immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted here with the updated revision date.
11. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
Cipta Gemilang Trading
Email: ciptagemilangtrading@gmail.com
Phone: 019-5633321
Address: NO 24, JALAN TPR 2, SIMPANG AMPAT KANGKONG, 06650 ALOR
SETAR KEDAH